Posts tagged customer experience
The Customer Experience: Why it’s so essential today

Whatever industry or businesses you service, the customers you support have become veteran on-line consumers. Today’s tech-savvy e-commerce driven customers expect businesses to provide at least an online browser-driven portal supplemented by a mobile phone-based app. With a single click or tap, they have grown accustomed to ordering everything they need from food to transportation with as little friction as possible.

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